A change in a firm’s practice management application usage can result in immediate improvements in several areas. Investment in work-in-process can be greatly reduced by 50%. Simple changes in a firm’s approach to practice management can produce an immediate 10% increase in realization. Information about client services, such as due dates, staff work loads, and accounts receivable and work-in-process balances can be made available for immediate use, thus making it easier for staff to perform their jobs. There has been a dramatic change in software development for practice management. The market leaders have reworked their systems to meet the market push for interactive processing. This is similar to the changes made to tax processing years ago. We have all seen the increased efficiencies generated from doing returns interactively. These same types and levels of efficiencies are being achieved in practice management as well. We consult on practice management solutions from CCH Practice (PACS), Creative Solutions, CLR, and CPA Software.

These Windows practice management applications have on-line, real-time capabilities for time capture and billing. The firm’s personnel can enter time as it is performed for clients, rather than on timesheets for entry by support personnel. Invoices are created by billers on screen, not dictated, typed, and reviewed as in the traditional CPA firm approach. You should strive to spend a minimum amount of time to accumulate precise information about the work that you do for your clients. Timely invoices also need to be rendered for these services with a very small amount of professional time involved.

The applications also generate information about staff performance and client profitability. Many spreadsheet, database, report writer, and word processing programs can easily access information in these systems. You are not limited to the reports furnished within these applications to provide the information that you need to manage your practice. The consulting that we do on Windows practice management systems involves planning for implementation, training of timekeepers and billers, development of system administration procedures, creation of custom reports and specialized invoice formats, and on-going support and consulting services.


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