Services

There are many opportunities to improve your firm’s efficiencies with the changes you can make to your firm’s procedures for creating, maintaining, and re-using electronic information. Firms make a substantial investment in technology and needs to get the most benefit possible from these expenditures.

Computer technology offers accountants an opportunity to greatly improve their efficiencies and profits. Firms face obstacles implementing these tools. Making the most from computer technology goes beyond just working faster. The firms that are the most successful with computer technology are those that use it to work differently, not just faster. We can show you how.

Our organization specializes in consulting with accountants in the implementation of computer technology. Since 1985, we have consulted with more than 2,700 accounting firms on technology plans, practice management systems, and workpaper applications. These firms range in size from small, local firms to national and international firms. We have developed and presented training materials for CCH Practice, RIA, Prentice Hall Professional Software, Network Systems, Creative Solutions, Futurus Team, Peer Software, LAN Aces, and other vendors.

Knowledge Concepts, Inc., founded in 1996, is the developer of the FirmWorks© software application. FirmWorks© software provides Customer Relationship Management, Professional Service Automation, and Sales Force Automation functionality for accounting and professional services firms. FirmWorks© links to legacy accounting time and billing applications, office automation software, and groupware tools to provide ”single view” information approach to professional data use. Knowledge Concepts, Inc. has taken some different steps in the deployment of the FirmWorks© practice information application.

Knowledge Concepts, Inc.’s goal is to provide the highest quality information product to our clients with capabilities unlike those of any other available solution.

Knowledge Concepts, Inc. offers its products and services through a direct sales force covering the United States and through reselling and referral partners both in the US and internationally. Knowledge Concepts, Inc. has offices in Atlanta and Valdosta, GA.



Experience    Knowledge Concepts’ team has been providing innovative solutions to the accounting vertical since the introduction of the personal computer. There have been over 2700 consulting engagements performed by team members over the last 20 years.


Vision    Our unique knowledge of the CPA firm separates us from our competitors. We analyze leading CPA-specific industry trends and position our solutions to meet the demands of providing timely client service. The market is changing. Firms are finding it increasingly more difficult to find, manage and retain staff, to maintain profits due to fee resistance and rising labor costs and to manage the workload. 


Change is imminent    We see a new firm emerging, one that challenges its members while providing a culture that moves swiftly and efficiently - a culture that provides quality-of-life to firm members and profits to the partners.  KCI's FirmWorks© brings that vision to light.


Solutions    We combine our extensive experience and vision with a thorough evaluation of your firm’s situation to derive the answers that fit your business needs. We listen to your goals and analyze the obstacles facing you in meeting those goals. Ultimately, we solve problems.  FirmWorks is much more than a software application – FirmWorks provides the cornerstone to profits through cultural adaptation and streamlined processes.
 

Philosophy    The market has spoken.  For almost 20 years, firms have voiced their concern with substandard applications that leave the firm always looking for that true answer.  We believe that successful practices are built with strong leadership, knowledgeable staff, a dedication to service and a rock-solid infrastructure to support our people as they do their jobs.  Our company carries that philosophy through all channels of the business – from development to training to sales to support; you will find our approach enlightening. 

We are located at 1808-A Plum Street, Valdosta, GA 31601 



Telephone Us at 888.832.4823

Practice Management

Technology Planning

Engagement Tools